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We’re looking for a few good people!

 

Are you an established, independent Energy Advisors (“EA”) or a student interested in a career as an Energy Advisor?

We’re​ also looking for individuals to join our administrative team in London, ON.

Inbound/Outbound Call Centre Operator

Qualifications:
The ideal candidate is:

  • Computer literate as you will be using Microsoft Office products as well as online software.
  • Organized
  • Detail oriented
  • Confident with technology

Responsibilities:
Reporting to the office manager, your primary duties will include:

  • Answering and placing calls with customers, contractors, and other industry partners
  • Book appointments in our online booking system
  • Establish and maintain a positive rapport and relationship with contractors and clients
  • Answering e-mails and voicemails promptly
  • Ability to problem solve
  • Other tasks as needed from time to time

Skills:

  • Polite phone etiquette
  • Ability to communicate clearly both written and in speech
  • Proficiently with Word, Excel, scheduling program, e-mail and the internet
  • Above average typing skills
  • Ability to multitask
  • Ability to manage quality and quantity of work with little direction

Other:

  • Able to lift 25 LBS
  • Sitting, working with a computer and phone for most of the work day
  • Availability between 8:00am-8:00pm (EST)
  • Some weekend availability
  • Benefits after 6 months.

Education:

  • High school diploma or equivalent
  • Previous call centre experience preferred

Job Type: Part Time Casual to Full-Time

Only applicants chosen for an interview will be contacted.

 

Data Entry Clerk

Qualifications:
The ideal candidate is:

  • Computer literate
  • Organized
  • Detail oriented
  • Confident with technology

Responsibilities:
Reporting to the office manager, your primary duties will include:

  • Creating and emailing Home Energy Efficiency Reports with provided software
  • Answering incoming calls from customers during busy periods. (not a primary function)
  • Adherence to health and safety procedures
  • Responding to e-mails and voicemails promptly
  • On-line data entry
  • Completing tasks in a timely manner
  • Additional duties as needed from time to time

Skills:

  • Proficient with Word, Excel, e-mail and the internet
  • Above average typing skills
  • Ability to manage quality and quantity of work with little direction
  • Ability to prioritize high volume of work in a fast paced environment
  • Ability to multi-task
  • Able to communicate clearly both written and in speech

Other:

  • Able to lift 25 LBS
  • Working with the Phone
  • Sitting at a desk while using a computer.
  • Availability between 8:00am-8:00pm (EST)
  • Some weekend availability
  • Benefits after 6 months.

Educational:

  • High school diploma or equivalent
  • Previous office and data entry experience preferred

Job Type:  Part Time Casual to Full-time

Only applicants chosen for an interview will be contacted.

For Existing Energy Advisors or students interested in applying, click here.

Please use this application to apply for either the Inbound/Outbound Call Centre Operator or Data Entry Clerk only.

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