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We’re looking for a few good people!

 

Are you an established, independent Energy Advisors (“EA”) or a student interested in a career as an Energy Advisor?

We’re​ also looking for individuals to join our administrative team in London, ON.

Inbound/Outbound Call Centre Operator

Qualifications:
The ideal candidate is:

  • Computer literate as you will be using Microsoft Office products as well as online software.
  • Organized
  • Detail oriented
  • Confident with technology

Responsibilities:
Reporting to the office manager, your primary duties will include:

  • Answering and placing calls with customers, contractors, and other industry partners
  • Book appointments in our online booking system
  • Establish and maintain a positive rapport and relationship with contractors and clients
  • Answering e-mails and voicemails promptly
  • Ability to problem solve
  • Other tasks as needed from time to time

Skills:

  • Polite phone etiquette
  • Ability to communicate clearly both written and in speech
  • Proficiently with Word, Excel, scheduling program, e-mail and the internet
  • Above average typing skills
  • Ability to multitask
  • Ability to manage quality and quantity of work with little direction

Other:

  • Able to lift 25 LBS
  • Sitting, working with a computer and phone for most of the work day
  • Availability between 8:00am-8:00pm (EST)
  • Some weekend availability
  • Benefits after 6 months.

Education:

  • High school diploma or equivalent
  • Previous call centre experience preferred

Job Type: Part Time Casual to Full-Time

Only applicants chosen for an interview will be contacted.

 

Data Entry Clerk

Qualifications:
The ideal candidate is:

  • Computer literate
  • Organized
  • Detail oriented
  • Confident with technology

Responsibilities:
Reporting to the office manager, your primary duties will include:

  • Creating and emailing Home Energy Efficiency Reports with provided software
  • Answering incoming calls from customers during busy periods. (not a primary function)
  • Adherence to health and safety procedures
  • Responding to e-mails and voicemails promptly
  • On-line data entry
  • Completing tasks in a timely manner
  • Additional duties as needed from time to time

Skills:

  • Proficient with Word, Excel, e-mail and the internet
  • Above average typing skills
  • Ability to manage quality and quantity of work with little direction
  • Ability to prioritize high volume of work in a fast paced environment
  • Ability to multi-task
  • Able to communicate clearly both written and in speech

Other:

  • Able to lift 25 LBS
  • Working with the Phone
  • Sitting at a desk while using a computer.
  • Availability between 8:00am-8:00pm (EST)
  • Some weekend availability
  • Benefits after 6 months.

Educational:

  • High school diploma or equivalent
  • Previous office and data entry experience preferred

Job Type:  Part Time Casual to Full-time

Only applicants chosen for an interview will be contacted.

Please use this application to apply for either the Inbound/Outbound Call Centre Operator or Data Entry Clerk only.

For Existing Energy Advisors or students interested in applying, click here.

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