Privacy Policy

The terms and conditions outlined in the following Privacy Policy and the Disclaimer page apply to users, viewers and all people who have access to the NRGwise® Websites. By using or viewing these sites, you agree to its terms and conditions.

NRGwise reserves the right to change, modify, add to or remove portions of any terms, conditions, policies or disclaimers published on its Internet sites. To ensure that you know what terms and conditions currently apply, occasional checks of this page and the Disclaimer page are recommended.

NRGwise Web Site Privacy Policy

NRGwise respects the privacy of its Web visitors. Our goal is to protect your information on the Internet in the same way we protect it in all the other ways we interact with you — in our service offices or at your home or business location; through mail correspondence; and, on the phone. Staff adhere to strict policies that protect the confidentiality of any personally identifiable information such as names, e-mail addresses and telephone numbers.

NRGwise makes every reasonable effort to ensure that customer information is accurate and complete.  We rely on our customers to notify us if there is a change to your personal information that may affect your relationship with our company.

Specifics of how NRGwise gathers and uses Internet information are outlined below.

  1. Open and manage an account
  2. Deliver requested services
  3. Contact customers about appointments.
  4. Follow up with customers to determine satisfaction with services
  5. The only additional personally identifying information arising from your use of the NRGwise Web sites is what you supply to us on a voluntary basis. For example, this would include any information forms that you fill out, submitting comments, suggestions or questions through a feedback form or an e-mail.
  6. NRGwise will not sell, rent, trade or otherwise disclose to third parties the personal information you provide.


At NRGwise, we ask for consent to collect, use or disclose customer personal information, except in specific circumstances where collection, use, or disclosure without consent is authorized or required by law. We may assume your consent in cases where you volunteer information for an obvious purpose.

We ask for your express consent for some purposes and may not be able to provide certain services if you are unwilling to provide consent to the collection, use or disclosure of certain personal information. Where express consent is needed, we will normally ask clients to provide their consent orally, in person, by telephone, in writing, by checking a box on a for, or electronically by clicking a button.

A customer may withdraw consent to the use and disclosure of personal information at any time, unless the personal information is necessary for us to fulfil our legal obligations.  We will respect your decision, but BuyWise may not be able to provide you with certain services if we do not have the necessary personal information as identified above.

If there are any questions or concerns not addressed here, please Contact Us. By using this site, you signify your assent to our Privacy Policy.

For more information or to book your home energy assessment, please contact our nearest regional office

Toronto & GTA:

Sault Ste. Marie: 

Toll Free: 866-296-9473

Toronto & GTA: 647.479.8542
Windsor: 519.916.4510
Hamilton: 289.426.5039
Sarnia: 519.704.1383
Kitchener/Waterloo: 289.476.4480
Guelph: 289.476.4480
Chatham: 226.494.1759
London: 519.914.5472
Sault Ste. Marie: 705.998.2563
Ottawa: 613.518.3901
Toll Free: 866.296.9473

One Tree Planted Reforestation Partner

NRGwise cares deeply about the planet. That’s why we partnered with One Tree Planted/@onetreeplanted to plant a tree for every customer.

Trees clean our air and water, create habitats for biodiversity, contribute to our health and wellbeing, and create jobs for social impact. We’re honored to have reforestation through One Tree Planted as an integral part of our business model. READ MORE

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